basic troubleshooting

If you need support for a Teltonika FM device, please send the following information as text to
 support@mirifica EU
for each affected device as far as possible, relevant and reasonable.

• Tetlonika FM model
• IMEI and/or serial number (preferably both)
• firmware version and/or name (typically: .xim) of the applied firmware file (preferably both)
• configurator version and/or name of the applied configurator file (preferably both)
• config file (typically: .cfg)
• issue description
• useful attachments (if any)