FOTA WEB

We recommend to add all compatible devices to Teltonika FOTA WEB to ease device monitoring.

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• FM3001
• FMB0yx
• FMB1yx
• FMB2yx
• FMB640
• FMB9yx
• FM36M1
• FMM1yx
• FM3612 (from 01.12.00.Rev.04 firmware version)
• FMU1yx
• MTB100
• FMT100
• FMB140
• TMT250
• GH5200

Devices NOT supported by Teltonika FOTA WEB (as of 2019-05):

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•  You can download LOG file via FOTA Web. In this case, you should select your device and go to Actions -->Download from device and choose Continuous LOGs and select to download 10 files.

• If you have VPN SIM cards, IP in the configuration and VPN settings should be: 35.156.7.140 instead of fm.teltonika.lt.

  
  

  So please change device configuration and VPN settings to use 35.156.7.140.  https://wiki.teltonika-gps.com/view/Getting_Started#Using_VPN_SIM_cards
  

• SMS command to configure FOTA WEB connection time is:  setparam 13002:30
• From May 2020, Teltonika will only be able to issue one FOTA transfer per week. If we receive more in a week, we have to collect them.
  
•   Device sold by us managed in our admin account can be manage free of charge, All other cases are exceptions and shall be paid.
• After many unsuccessful attempts to change the firmware / configurations it is possible that you device is banned.

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Q: Can i change my company name?

A:  Company Name can be only changed from our side. You have to contact support@mirifica EU.

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Q: During update process, what will happen, if vehicle is switched off (and so device is, because it is not connected to permanent vehicle power and internal battery is not connected)?

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A: No, it is not possible to import other information than IMEI or serial number to FOTA WEB but you can update "DESCRIPTION" column manually to identify your device.

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• if you encounter difficulties in registering IMEIs, please send us:
  • IMEI list of devices which has failed license
  • hardware key
• With FOTA V3, you will be able to :
         - upload FW to device? - YES
         - download FW from device? - NO
         -upload config to device? - YES
         -download config from device? - YES, but only for FMBXXX devices (except FMB640)

FAQ

Q: What if you get the error message "Failed Connection timeout" during the update process?

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