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Compatibles devices:

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https://wiki.teltonika-networks.com/view/Teltonika-id

Note

Please use support@mirifica EU to send us a request for any technical support.

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  • Always make sure to use different subnets for LAN and RMS VPN networks, since the RMS VPN uses OpenVPN TUN Layer 3 connection. For example, as done during the remote desktop session, you could use the 192.168.2.0 network for the router's LAN and set the 192.168.255.0 as the RMS VPN virtual network.

  • Make sure that the RUT955 and your other VPN clients are connected to the RMS VPN Hub. You can check this in the "General" tab under the "Sessions" window.

  • When adding routes, make sure to use a the correct size subnet mask. For example, if you are adding a route to a specific IP address, the netmask should be set to 255.255.255.255

  • Try using the OpenVPN Connect client if you have any connectivity issues to with the RMS VPN Hub on Windows.

  • Make sure to set a Gateway IP address on the Terminal device (the Gateway IP address should be the same as RUT955 LAN IP address)

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FAQ

Q: Can we run RMS on a separate server?

A: Yes, You can run RMS on a separate server, RMS has a local version which can be run on a separate server.

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A: The license is valid for 30 days for one supported device.

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Q: How to enable/disable “auto-extend”?

A: to enable/disable the "auto-extend" option, please follow these steps:

  • navigate to Administration - Companies;

  • from the list of companies, found the required company and click

"i" (View company details);

  • in a new window, under the tab "Devices" will be an option to control "auto-extend