FOTA WEB

We recommend to add all compatible devices to Teltonika FOTA WEB to ease device monitoring.

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If you want Mirifica to manage your devices then contact: store@mirifica DE  and provide us with  purchase information of these devices.

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FOTA WEB Functions:

- Allows you to update the firmware of one or more devices simultaneously.

- Allows remote access to your device without the need for a configurator

- Allows you to change a configuration file of one or more devices simultaneously

- Allows you to modify a configuration file and reassign it to one or more devices simultaneously

- Allows you to update the CAN adapter of the FMB140

- Allows you to have the history of the issued shares (update, configuration to change...) on the different devices.

- Allows you to have the different status (active or not active) of the devices.

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Notes:

•  You can download LOG file via FOTA Web. In this case, you should select your device and go to Actions -->Download from device and choose Continuous LOGs and select to download 10 files.

• If you have VPN SIM cards, IP in the configuration and VPN settings should be: 35.156.7.140 instead of fm.teltonika.lt.

  
  

  So please change device configuration and VPN settings to use 35.156.7.140.  https://wiki.teltonika-gps.com/view/Getting_Started#Using_VPN_SIM_cards
  

• SMS command to configure FOTA WEB connection time is:  setparam 13002:30
• From May 2020, Teltonika will only be able to issue one FOTA transfer per week. If we receive more in a week, we have to collect them.
  
•   Device sold by us managed in our admin account can be manage free of charge, All other cases are exceptions and shall be paid.
• After many unsuccessful attempts to change the firmware / configurations it is possible that you device is banned.

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Q: Can i change my company name?

A:  Company Name can be only changed from our side. You have to contact support@mirifica EU.

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Q: During update process, what will happen, if vehicle is switched off (and so device is, because it is not connected to permanent vehicle power and internal battery is not connected)?

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A: No, it is not possible to import other information than IMEI or serial number to FOTA WEB but you can update "DESCRIPTION" column manually to identify your device.

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If there are multiple jobs assigned for a single device – FOTA WEB shall execute them one by one. Each time a job is completed FM shall reconnect to FOTA WEB immediately and if another job is awaiting – attempt to complete it.

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Q: Is it possible to transfer device bought from Mirifica to an external FOTA WEB account ?

A: Yes, it is possible.

Please provide the Imei and SN number of these devices,  name your customer account and Registered user's email.

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• if you encounter difficulties in registering IMEIs, please send us:
  • IMEI list of devices which has failed license
  • hardware key
• With FOTA V3, you will be able to :
         - upload FW to device? - YES
         - download FW from device? - NO
         -upload config to device? - YES
         -download config from device? - YES, but only for FMBXXX devices (except FMB640)

FAQ

Q: What if you get the error message "Failed Connection timeout" during the update process?

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