FOTA WEB

We recommend to add all compatible devices to Teltonika FOTA WEB to ease device monitoring.

Devices supported by Teltonika FOTA WEB (as of 2019-03):

• FM3001
• FMB0yx
• FMB1yx
• FMB2yx
• FMB640
• FMB9yx
• FM36M1
• FMM1yx
• FM3612 (from 01.12.00.Rev.04 firmware version)
• FMU1yx
• MTB100
• FMT100
• FMB140
• TMT250

Devices NOT supported by Teltonika FOTA WEB (as of 2019-05):

• FM1xxx 
• FM2xxx 
• FM4xxx 
• FM5xxx 
• FM6xxx 
• FMAxxx 
• FMB630 

Devices sold by Mirifica can be added to Teltonika FOTA WEB by Mirifica easily. Please contact
  support@mirifica EU
and provide the following details:

• details needed for new FOTA WEB users (in the message body):

  • FOTA WEB company name

  • FOTA WEB admin electronic address

• details needed for existing FOTA WEB users:
  • up to two or three devices:
    one of the following two codes for each device to add to FOTA WEB:
  • for more than two or three devices:
    one of the following two lists of devices to add to FOTA WEB (as an attached .csv file):
    • IMEI, one per text line;
    • serial number, one per text line.

Devices not sold by Mirifica cannot be added to Teltonika FOTA WEB by Mirifica directly. If the device owner wants Mirifica to add those devices to Teltonika FOTA WEB, the device owner shall contact Teltonika and ask Teltonika to reassign those devices to Mirifica's Teltonika FOTA WEB account.

For customers who already have a Teltonika FOTA WEB account and devices purchased elsewhere than at Mirifica, and who want Mirifica manage and integrate devices recently sold from us to Teltonika FOTA WEB.

Details needed for existing external  FOTA WEB users:

•           FOTA WEB company name.
•           FOTA WEB admin electronic address

Then, we will move his devices into this company, delete his account and he will be able to create a new device with the same credentials and see his devices.

NB: If Teltonika devices have not been purchased from Mirifica, ask your seller to manage your devices and if you want Mirifica to manage your devices then contact: store@mirifica de

FAQ

Q: Can i change my company name?

A:  Company Name can be only changed from our side. You have to contact support@mirifica EU.

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Q: During update process, what will happen, if vehicle is switched off (and so device is, because it is not connected to permanent vehicle power and internal battery is not connected)?

A:  FMB devices has protection in this scenario. In such case when device will be turned on it will remain with the firmware version that was before update process.

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Q: How to import Descriptions to FOTA WEB?

A: Can be found on Wiki page: https://wiki.teltonika.lt/view/Devices --> Actions. Client can also download a demo reference .csv file to  generate a list.

FOTA lite (v3)

Please contact us at support@mirifica EU for access to FOTA lite (V3).

NB: FOTA lite is free of charge

• Firstly, install FOTA lite (V3)
• When you start FOTA for the first time, you will see a window (like this one below) with two spaces as shown in screenshot. One is hardware key that you need to give us so that we can provide you a license, and below is a space where you would enter license key that we woud give you. 

If you can connect to FOTA without license key, it means you application is already licensed.

NB: You can have a second installation of FOTA, you just need to provide a hardware key on the second computer.

If when FOTA is running you have a problem, please check that your connection PORT is available. This can be done at the following address: https://ping.eu/port-chk/. You'll get a window like this:

Enter the IP address provided by the FOTA and  the PORT (to know the PORT your FOTA uses, press the Windows + R keys on your keyboard, then enter "cmd" and validate in the window that will appear, enter resmon.exe and press the Enter key. The window that will appear will allow you to know which PORT is using an application on your computer)
and click on "Go". This operation will display the status of your connection (open or closed). For the operation of your FOTA, it must be open. If it is closed, then the following procedure will allow you to open it:

• Login to your router.
• Navigate to your routers port forwarding section, also frequently called virtual server ( e.g: PORT: 7000 from external IP to client's PC IP. For every router model, forwarding is different and some routers doesn't even support forwarding) .
• Create the port forward entries in your router.
• Test that your ports are forwarded correctly.

FAQ

Q: What if you get the error message "Failed Connection timeout" during the update process?

A: Increase a time limit for "Connection timeout". This can be done:

• Time to wait for device connection --> 36000
• Network receive timeout --> 36000
• Network send timeout --> 36000

FOTA desktop (v2)

Obsolete and deprecated.