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It is possible that your device may not work properly after an update or something else.

Please make a few checks beforehand:

  • Check the power supply, make it 12 V;

  • Check if .Net framework is installed and up to date;

You can check here: https://wiki.teltonika-gps.com/view/FMB640_First_Start#PC_Connection_.28Windows.29

  • Please, try to use another power supply;

  • If external voltage is correct, please, check if device is visible in device manager;

  • It is possible that the firmware is not supported by the configurator;

You can check here: https://wiki.teltonika-gps.com/view/Teltonika_Configurator_versions#For_FMB640

After checking the different instructions above:

You can contact the support (support@mirifica.de) to have the “Firmware Updater” that will allow you to flash your device.

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