- https://www.truphone.com/iot-solutions/iot-connectivity/
- https://support.truphone.com/ =
https://www.truphone.com/support/ - https://iot.truphone.com/
- https://iot.truphone.com/static/doc/ - Platform documentation
https://iot.truphone.com/static/doc/Truphone.pdf (PDF version) - https://iot.truphone.com/api/doc/#!/api - API documentation
- https://iot.truphone.com/support/contact/ - support contact
- https://iot.truphone.com/dashboard/
- https://iot.truphone.com/demo-login/
- https://iot.truphone.com/static/doc/ - Platform documentation
APN:
- new: iot.truphone.com (recommended) old: truphone.com (deprecated)
- For APN: Please contact us
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Teltonika Global SIM for IoT/M2M by Teltonika
500 MB within 5 years by Teltonika
The SIM comes pre-activated with 500 Mbyte of IoT (Internet Of Things) / M2M (machine to machine) data connectivity to be consumed within 5 years, renewable at the same conditions.
The SIM comes ready to use.
What's included?
- 500 MB of data within 5 years per SIM
- coverage: 110 countries are supported (in Africa, Asia, Australia/Oceania, Europe, USA and Latin America).
- all formats in one package:
- 1FF (ISO/IEC 7810 ID-1, also referred to as credit card size)
- 2FF (also referred to as: mini SIM)
- 3FF (also referred to as: micro SIM)
- 4FF (also referred to as: nano SIM)
- pre-activated
- free technical support
- renewable at the same conditions
SMS available upon request.
Technical features
- Minimum billed data packet: 1 kbyte (for both Data directions). However, device has a private IP address so that kind of malicious attack is not possible. If the server misbehaves, you can create rules to control the usage of each SIM.
- Session set-up: free
- Idle session time out: 7 days
- Plan optimised for Teltonika FM vehicle tracking devices.
- Verified, validated and approved by Teltonika on Teltonika FM devices.
- Compatible with every cellular device, software platform and network topology.
The vast majority of professional Teltonika customers consumes between 3 to 6 megabyte/month (i.e. 180 to 360 MB in 5 years) per correctly configured Teltonika FM device.
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Pre-activation
The SIM comes pre-activated and ready to go. Simply install it into a device. If you have some issue for activation contact us
Identyty check
Mirifica shall verify identity of SIM customers:
- enterprises: billing and shipping details shall match business registration data;
- consumers: identity card, billing and shipping details shall be consistent with a current bank statement or utility bill.
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Teltonika Global SIM: Three forms. One platform. Limitless possibilites.
The planet is your playground. Create scaleable products that connect effortlessly from almost anywhere.
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1. One-click deployment
Automatically deploy and device across every network worldwide, at the simple push of a button. It's never been that easy.
2. Single-point management
All your devices are monitored and managed from one single point, making them easier to upgrade, restore and support.
3. Easy, predictable pricing
Payment plans are tailored to you and offer a range of options based on location and data requirements.
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We support all modules with PTCRF / GCF certifications.
Most cellular modules are known to work well with the Global SIM and connectivity. To guarantee full compatibility, we recommend to use a recommended module.
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The Global SIM connectivity advantage:
- Comprehensive and robust coverage with multiple network operators servicing each region.
- Access to all network types on demand: 2G, 3G, 4G & LPWAN.
- Premium customer streaming experience with local, high-speed breakouts to reduce latency.
- Enhanced bottom line with both high and low-usage plans, close-to-local rates, and flexible billing options.
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FAQ
Q: What is the TeltonikaGlobal SIM APN configuration?
A:Please contact us because it continuously changes
Please refer to the SIM card information page on the Global Connectivity Management Platform for specific customer APN configurations (Normally is APN: iot.truphone.com).
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Q: Which devices work with the Teltonika Global SIMs?
A:All standard cellular devices with PTCRB and GCF certifications should work with the Teltonika Global SIM. However, there are devices that may require specific configuration or module firmware. Please contact our customer services team if you have any difficulties.
Teltonika certifies devices and cellular modules on an ongoing basis.
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Q: What means Idle session time out: 7 days?
A:Idle session timeout means that the data session will end after some time of inactivity. If the session timeouts, the device should start a new one when needed.
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Q:How long a device must not send data via GPRS before sessions end with Teltonika side?
A:If there is no usage, the timeout is triggered after 60 minutes.
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Q: How to check your number?
A:Just check what is the MSISDN for your ICCID
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Q: Is it possible to transfer a Global SIM from Teltonika Telematics to Teltonika Mobility or the other way around?
A:No, it is not possible, you should have one IOT sim account for each department.
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Q: What is the minimum SIM to have his own subaccount?
A: the minimum is 10 sim cards
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Q: How to send SMS via the SIM platform?
A: Go to SIM list → Head into the SIM list menu, by selecting the option from the left menu bar→ Select target SIMs (select the SIMs that will be receiving the SMS by checking the checkbox )→ Select bulk action "Send SMS"
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Q: How to verify the consumption?
A: You can verify the average daily consumption and on this basis estimate in what period you will use 500 MB.
Home=> SIM Cards => your ICCID=> summary =>data usage
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Q: what is the real meaning of 500 MB for 5 years
A: you have a data package of 500 MB to use within 5 years
*if you use 500 MB earlier, you can top up another 500 MB
*If you do not use the package after 5 years, it will be forfeited
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Q: How do top up and how does it work?
A:
- First, you need to send us the ICCID and contact us via our store mailbox "store (at) mirifica (dot) de" if you have a Teltonika SIM account, let us know.
- you receive the top-ups to your account, you can either, Manually top-up the desired SIM cards instantly, or you can also set up a command to top them up when They reach a certain amount of MB left for example at 490MB, Or you could set an Auto top-up command for the desired cards to be automatically top-upped when they run out of MB, you would just need to make sure you have enough top-ups ready when this time comes.
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Q: How can I reduce the data traffic?
A: Data consumption can be decreased by reducing the number of I/O settings, and vice versa, the data consumption will increase with an increase in I/O settings. Just go to I/O settings tab and set parameters priority to None. Also if you have enabled any features, you can disable them.
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Q: Is the Truphone eSIM able to send or receive SMS ? If yes, which phone number?
A: Yes, the device can send and receive SMS messages, however, to receive a response from the device you will need to have MO service on a truphone. MSISDN is a Truphone sim card number.
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