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- Comprehensive and robust coverage with multiple network operators servicing each region.
- Access to all network types on demand: 2G, 3G, 4G & LPWAN.
- Premium customer streaming experience with local, high-speed breakouts to reduce latency.
- Enhanced bottom line with both high and low-usage plans, close-to-local rates, and flexible billing options.
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FAQ
Q: How can I access the Truphone IoT Connectivity Management Platform?
A: If you are not a customer yet of Truphone, please order this Truphone Io3 SIM for IoT/M2M.
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If you have an account but don't remember the login details, use your work email address and reset your password at https://iot.truphone.com/password-reset/.
Q: What is the Truphone IoT APN configuration?
A: The default Truphone IoT APN is: truphone.com (without authentication).
Please refer to the SIM card information page on the IoT Connectivity Management Platform for specific customer APN configurations.
Q: Which devices work with the Truphone IoT SIMs?
A: All standard cellular devices with PTCRB and GCF certifications should work with the Truphone IoT SIM. However, there are devices which may require specific configuration or module firmware. Please contact our customer services team if you have any difficulties.
Truphone certifies devices and cellular modules on an ongoing basis. Please refer to Truphone website for a list of certified and recommended modules by Truphone.
Q: What means Idle session time out: 7 days?
A: Idle session timeout means that the data session will end after some time of inactivity. If the session timeouts, the device should start a new one when needed.
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