If you need support for a Teltonika FM device, please send the following information to store@mirifica for each affected device as far as possible, relevant and relevantreasonable.
basic troubleshooting
- Tetlonika FM model
- IMEI and/or serial number (preferably both)
- firmware version and/or name (typically: .xim) of the applied firmware file (preferably both)
- configurator version and/or name of the applied configurator file (preferably both)
- config file (typically: .cfg)
- issue description
...