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Tetlonika FM model
IMEI and/or serial number (preferably both)
LED's
- status
- behavior (blinking path)
firmware version and/or name (typically: .xim) of the applied firmware file (preferably both)
configurator version and/or name of the applied configurator file (preferably both)
config file (typically: .cfg)
SMS
- device reachable per SMS?
  if yes, send the following debug SMS's and provide their replies:
  - <SMSlogin><space><SMSpassword><space>bbinfo
    if case no login/password have been set: " bbinfo" (with two leading blanks)
  - <SMSlogin><space><SMSpassword><space>getinfo
    if case no login/password have been set: " getinfo" (with two leading blanks)
  - <SMSlogin><space><SMSpassword><space>getstatus
    if case no login/password have been set: " getstatus" (with two leading blanks)
  - <SMSlogin><space><SMSpassword><space>allver
    if case no login/password have been set: " allver" (with two leading blanks)
GPRS
- device reachable per GPRS?
- domain name, main
- domain name, back-up
device registered in FOTA WEB?
configurator > Status panel > Maintenance panel
- Log
- Dump
issue description

Tachograph troubleshooting

Useful resources: